IT’S AS EASY AS 1-2-3
IT’S AS EASY AS 1-2-3
Please read through this important information and our terms and conditions before placing a booking.
We deliver to locations within 30 minutes of TS17 9LT free of charge.
An additional delivery charge of £20 will be required for locations over 30 minutes and below 45 minutes travel – this is to cover our petrol, staffing & time cost. We will email you following your booking to confirm the delivery charge required.
We are sorry but, we do not deliver to locations more than 45 minutes from TS17 9LT.
Delivery of the hot tub will be made the day before your first booking date to allow the water to be heated overnight ready for your booking date. If you would like us to fill with using your hot water, we may deliver on your first booking date at your request. To fill with hot water you will need a combi boiler.
Collection of the hot tub will be made any time, of your choice, up to 5pm on your last booking day. We use pumps to pump the water out to an area or drain within 10 metres of the tub. You do not need to be in when the tub is collected, but we will need access to power to use our pumps – you can hang one of your extension leads out your window if needed.
If we are filling with cold water, we will deliver your tub the day before your booking date so it has time to heat overnight as it takes up to 24 hours to heat up to max temperature depending on outside temperature (36 hours for the big party tubs). Unfortunately, we can not guarantee water temperature on your first booking day. If booking for one day or night only, we would like to make it clear what to expect with regards to water temperature. If you wish for maximum temperature and enjoyment on your party day, we recommend you either have a preferred delivery time as early as possible or you book the day before as well.
You are welcome to book for one day, with a special extended 8pm collection time. However, if you wish for an overnight hire, you will need to book over 2 days or more. Please see above for delivery and collection arrangements.
You can pay in full or secure your booking with a £20 booking deposit. The remainder can be paid on or before your tub delivery by cash, card or bank transfer.
We do not take a security deposit on delivery, however by agreeing to the terms and conditions you are liable for any damages up to £250.00.
Payments can be made via PayPal, debit or credit card, or bank transfer. You are able to secure your hot tub with an initial £20 deposit with the remaining balance to be paid via PayPal, bank transfer or cash on delivery.
Gazebos and packages can be included using our booking system. When the weather is below 10 degrees, we strongly recommend a gazebo with attached sides to avoid tub temperature issues.
For your Hot Tub you will need only 2 metres x 2 metres level surface either grass or hard ground. Our gazebos are 3 metres x 3 metres. If you would like us to come round and check everything is okay, just let us know!
We have special offers running for each of the Bank Holidays, therefore we have grouped the full weekend hires for you to take advantage of. Hover over the ⓘ for more information. If you would only like to book for a few days rather than the full period, please contact us.
HOW TO BOOK
- Select the day(s) you wish to hire your hot tub by clicking on the day you’d like it ready for and then the day you’d like it collected on the calendar below
- If you wish to add a gazebo or package to your booking, select this via the “Extras & Packages” drop down menu
- Enter your contact and address details
- After completing all information, select whether you wish to pay by PayPal or credit/debit card and click “book now” to enter your payment details