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IMPORTANT INFORMATION

Please read through this important information and our terms and conditions before placing a booking.

DELIVERY

Delivery of the hot tub will be made the day before your booking date to allow the water to be heated overnight ready for your booking date.

COLLECTION

Collection of the hot tub will be made any time, of your choice, up to 5pm on your last booking day, therefore if you wish to have a hot tub overnight, you will need to book for two days.

1 OR 2 DAY BOOKINGS

If booking for one day or night only, we would like to make it clear what to expect with regards to water temperature. We will deliver your tub the day before your booking date so it has time to heat overnight as it takes up to 24 hours to heat up to max temperature depending on outside temperature. Unfortunately, we can not guarantee water temperature on your first booking date. If you wish for maximum temperature and enjoyment on your party day, we recommend you either have a preferred delivery time as early as possible or you book the before day also.

OVERNIGHT BOOKINGS

If you wish for an overnight hire, you will need to book over 2 days or more. Please see above for delivery and collection arrangements.

DELIVERY LOCATIONS

We deliver to locations within 30 minutes of TS17 9LT free of charge. An additional delivery charge will be required for locations outside of this area, at our discretion. This is to cover our petrol, staffing & time cost. We will email you following your booking to confirm the delivery charge required. We are sorry, but we do not deliver to locations more than 45 minutes from TS17 9LT. Please click here and enter your postcode to check your traveling time.

BOOKING DEPOSIT

You can pay in full or secure your booking with a £20 booking deposit. The remainder can be paid on or before your tub delivery by cash, card or bank transfer.

SECURITY DEPOSIT

We do not take a security deposit on delivery, however by agreeing to the terms and conditions you are liable for any damages up to £250.00.

PAYMENT

Payments can be made via PayPal, debit or credit card, or bank transfer. You are able to secure your hot tub with an initial £20 deposit with the remaining balance to be paid via PayPal, bank transfer or cash on delivery.

GAZEBOS & PACKAGES

Gazebos and packages can be included using our booking system. When the weather is below 10 degrees, we strongly recommend a gazebo with attached sides to avoid tub temperature issues.

SIZE REQUIREMENTS

For your Hot Tub you will need only 2 metres x 2 metres level surface either grass or hard ground. Our gazebos are 3 metres x 3 metres. If you would like us to come round and check everything is okay, just let us know!

BANK HOLIDAYS

We have special offers running for each of the Bank Holidays in 2017, therefore we have grouped the full weekend hires for you to take advantage of. Hover over the ⓘ for more information. If you would only like to book for a few days rather than the full period, please contact us.

HOW TO BOOK
  1. Select the day(s) you wish to hire your hot tub by clicking on the first day and then the last day of your booking on the calendar below
  2. If you wish to add a gazebo or package to your booking, select this via the “Extras & Packages” drop down menu
  3. Enter your contact and address details
  4. After completing all information, select whether you wish to pay by PayPal or credit/debit card and click “book now” to enter your payment details

do you have any questions?

Frequently Asked Questions
T 01642 980 035
E hello@rallyhottubs.com

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